Frequently Asked Questions

Please read our FAQ before sending a message.

Within the USA we have a standard flat rate $10.00 delivery charge on each order. For orders over $200.00 delivery is free within the USA. For delivery charges outside of the USA please contact us.

All major credit and debit cards are accepted via a secure Paypal account - you can can also make payments even if you do not have a Paypal account.

This depends on whether your order is for delivery to a local destination or abroad. If your item is in stock then please allow 48 hours from the date of order if within the USA. If your item is a custom piece please allow up to two weeks before dispatch. For more information please contact us.

Your online shopping experience is secure and your data is protected via Paypal and SSL Certification. We will not share your data.

Once your online order is complete we will carefully package and dispatch your items with a presentation pouch and gift box and then provide you with a tracking order number and an estimated delivery date.

You will be provided with a completed order/invoice receipt from us along with Paypal confirming the details of your order.